Privacy Policy
1. Introduction
At Kites Tours & Hospitality, we respect your privacy and are dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
We collect two types of information from our users:
- Personal Information: This may include your name, email, phone number, travel preferences, payment details, and other relevant information needed to process your booking.
- Non-Personal Information: This includes data such as your IP address, browser type, and device details, which help us optimize and improve your experience on our website.
3. Use of Information
The information we gather is used for the following purposes:
- To process and confirm your bookings and inquiries.
- To provide customized travel itineraries and services.
- To communicate important updates about your bookings, promotions, and travel packages.
- To improve the performance of our website and services based on user feedback and usage data.
4. Data Security
We take all necessary steps to secure your personal data and prevent unauthorized access. While we implement robust security practices, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection of your information.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, such as accommodation and transportation partners, to fulfill your travel requirements and facilitate your tour arrangements.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small files that store preferences and help improve the functionality of our site. You can manage cookie settings through your browser at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to certain legal or contractual obligations.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us, and we will promptly remove it.
10. Changes to Privacy Policy
Kites Tours & Hospitality reserves the right to update this Privacy Policy at any time. Any modifications will be reflected on this page, and the revised policy will take effect immediately upon publication.
11. Contact Information
If you have any questions or concerns regarding our Privacy Policy, please get in touch with us at:hi@kiteshospitality.com